Intrusiveness, Trust and Argumentation

The question of how to promote the growth and diffusion of information has been extensively addressed by a wide research community. A common assumption underpinning most studies is that the information to be transmitted is useful and of high quality. In this paper, we endorse a complementary perspective. We investigate how the growth and diffusion of high quality information can be managed and maximized by preventing, dampening and minimizing the diffusion of low quality, unwanted information. To this end, we focus on the conflict between pervasive computing environments and the joint activities undertaken in parallel local social contexts. When technologies for distributed activities (e.g. mobile technology) develop, both artifacts and services that enable people to participate in non-local contexts are likely to intrude on local situations. As a mechanism for minimizing the intrusion of the technology, we develop a computational model of argumentation-based negotiation among autonomous agents. A key component in the model is played by trust: what arguments are used and how they are evaluated depend on how trustworthy the agents judge one another. To gain an insight into the implications of the model, we conduct a number of virtual experiments. Results enable us to explore how intrusiveness is affected by trust, the negotiation network and the agents' abilities of conducting argumentation. Contact: Pietro Panzarasa Department of Electronics and Computer Science University of Southampton Highfield Southampton, SO17 1BJ, U.K. Tel: +44 (0)23-8059-3089 Fax: +44 (0)23-8059-2865 Email: [email protected]